Data Protection

Privacy policy

1. Data protection overview

General information

The following information provides a simple overview of what happens to your personal data when you visit this website. Personal data is any data that can be used to personally identify you. Detailed information on the subject of data privacy is given in our privacy policy below.

Data collection on this website

Who is responsible for data collection on this website?

Data is processed on this website by the website operator. Their contact details are given in the section "Information on the operator" in this privacy policy.

How do we collect your data?

Sometimes your data is collected when you give it to us. This may, for example, be data that you enter in a contact form.

Other data is collected automatically or with your consent by our IT systems when you visit our website. This is mainly technical data (e.g. internet browser, operating system or the time when the page is viewed). This data is collected automatically as soon as you access this website.

For which purposes do we use your data?

Some of the data is collected to ensure that you can view the website without errors. Other data may be used to analyse your user behaviour. If it is possible to conclude or initiate contracts through the website, the data transmitted will also be processed for contract offers, orders or other order enquiries.

What rights do you have regarding your data?

You have the right to receive information about the origin, recipient and purpose of your stored personal data free of charge at any time. You also have the right to request the correction or deletion of this data. If you have given your consent to data processing, you can revoke this consent at any time for future use. You also have the right to request limitation of processing of your personal data under certain conditions. You also have the right to submit a complaint to the supervisory authority responsible.

You can contact us at any time if you have any further questions on the subject of data privacy.

Analysis tools and tools from third-party providers

When you visit this website your surfing behaviour can be statistically evaluated. This is mainly carried out by so-called analysis programmes.

Detailed information on these analysis programmes is given in the privacy policy below.

2. Hosting

External hosting

This website is hosted externally. The personal data collected on this website is stored on the servers of the hoster(s). This may include IP addresses, contact requests, meta and communication data, contract data, contact details, names, website access and other data generated by a website.

The website is hosted by an external provider to fulfil a contract towards our potential and existing customers (Art. 6 para. 1 lit. b GDPR) and in the interest of secure, fast and efficient provision of our online services by a professional provider (Art. 6 para. 1 lit. f GDPR). If consent has been requested, processing is carried out exclusively on the basis of Art. 6 para. 1 lit. a GDPR and Article 25 para. 1 TDDDG, insofar as the consent includes the storage of cookies or access to information in the user's end device (e.g. device fingerprinting) within the meaning of the TDDDG. Consent can be revoked at any time.

Our hoster(s) will only process your data to the extent necessary to fulfil their service obligations and follow our instructions with regard to this data.

We use the following hoster(s):

Kreativ Media GmbH
Höschgasse 45, CH-8008 Zurich
mail@dont-want-spam.kreativmedia.ch

Order processing

We have concluded a data processing agreement (DPA) for the use of the above-mentioned service. This is a contract prescribed by data protection law which ensures that the hoster only processes the personal data of our website visitors in accordance with our instructions and in compliance with the GDPR.

3. General notes and mandatory information

The operators of this website take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the statutory data protection regulations as well as this privacy policy.

When you use this website, various personal data is collected. Personal data is data with which you can be personally identified. This privacy policy explains which data we collect and the purposes for which we use it. It also explains how and to which end this is done.

We would like to emphasise that data transmitted on the internet (e.g. when communicating by email) can be subject to security gaps. Complete protection of data against access by third parties is not possible.

Note on the responsible operator

The operator responsible for data processing on this website is

DOGREL AG
Bahnhofstrasse 7
CH-9443 Widnau

Phone: +41 (0)71 727 98 98
Email: info@dogrel.com

The operator is the natural or legal person who alone or jointly with others determines the purposes and means of processing of personal data (such as names, email addresses, etc.).

Storage period

Unless a more specific storage period has been specified in this privacy policy, your personal data will remain with us until the purpose for data processing no longer applies. If you submit a justified request for deletion or revoke your consent to data processing, your data will be deleted unless we have other legally permissible reasons for storing your personal data (e.g. retention periods under tax or commercial law); in the latter case, the data will be deleted when these reasons no longer apply.

General information on the legal basis for data processing on this website

If you have consented to data processing, we process your personal data on the basis of Art. 6 para. 1 lit. a GDPR or Art. 9 para. 2 lit. a GDPR, insofar as special categories of data are processed in accordance with Art. 9 para. 1 GDPR. In the event of express consent to the transfer of personal data to third countries, data processing is also carried out on the basis of Art. 49 para. 1 lit. a GDPR. If you have consented to the storage of cookies or access to information on your end device (e.g. via device fingerprinting), the data is also processed on the basis of Article 25 para.1 TDDDG. Consent can be revoked at any time. If your data is required for the fulfilment of the contract or for the implementation of pre-contractual measures, we process your data on the basis of Art. 6 para. 1 lit. b GDPR. Furthermore, we process your data on the basis of Art. 6 para. 1 lit. c GDPR if this is necessary to fulfil a legal obligation. Data processing is also possible on the basis of our legitimate interest as specified in Art. 6 para. 1 lit. f GDPR. Information on the relevant legal grounds in each individual case is given in the following sections of this privacy policy.

Recipients of personal data

As part of our business activities we work together with various external bodies. In some cases it is also necessary to transfer personal data to these external bodies. We only pass on personal data to external bodies if this is necessary for the fulfilment of a contract, if we are legally obliged to do so (e.g. passing on data to tax authorities), if we have a legitimate interest in passing on data in accordance with Art. 6 para. 1 lit. f GDPR or if another legal basis permits communication of data. When using order processors, we only pass on our customers' personal data on the basis of a valid contract for order processing. In the case of joint processing, a joint processing agreement is concluded.

Revoking your consent to data processing

Many data processing operations are only possible with your express consent. You can revoke your consent at any time. The legality of data processing carried out before you revoke your consent remains unaffected by this revocation.

Right to object to the collection of data in special cases and to direct marketing (Art. 21 GDPR)

IF DATA PROCESSING IS BASED ON ART. 6 PARA. 1 LIT. E OR F GDPR, YOU HAVE THE RIGHT TO OBJECT TO PROCESSING OF YOUR PERSONAL DATA AT ANY TIME ON GROUNDS RELATED TO YOUR PARTICULAR SITUATION; THIS ALSO APPLIES TO PROFILING BASED ON THESE PROVISIONS. THE RESPECTIVE LEGAL GROUNDS ON WHICH PROCESSING IS BASED IS GIVEN IN THIS PRIVACY POLICY. IF YOU OBJECT, WE WILL NO LONGER PROCESS YOUR RESPECTIVE PERSONAL DATA UNLESS WE CAN GIVE COMPELLING LEGITIMATE GROUNDS FOR PROCESSING WHICH OVERRIDE YOUR INTERESTS, RIGHTS AND FREEDOMS OR PROCESSING SERVES THE ESTABLISHMENT, EXERCISE OR DEFENCE OF LEGAL CLAIMS (OBJECTION UNDER ART. 21 PARA. 1 DSGVO).

IF YOUR PERSONAL DATA IS PROCESSED FOR THE PURPOSE OF DIRECT MARKETING, YOU HAVE THE RIGHT TO OBJECT AT ANY TIME TO PROCESSING OF YOUR PERSONAL DATA TO THE PURPOSE OF SUCH MARKETING; THIS ALSO INCLUDES PROFILING TO THE EXTENT THAT IT IS RELATED TO SUCH DIRECT MARKETING. IF YOU OBJECT, YOUR PERSONAL DATA WILL SUBSEQUENTLY NO LONGER BE USED FOR THE PURPOSE OF DIRECT MARKETING (OBJECTION PURSUANT TO ART. 21 PARA. 2 DSGVO).

Right to submit a complaint to the supervisory authority responsible

In the event of violations of the GDPR, data subjects have the right to submit a complaint to a supervisory authority, in particular in the Member State of their habitual residence, place of work or place of the alleged violation. The right to submit a complaint applies without prejudice to other administrative or judicial remedies.

Right to data portability

You have the right to have data that we process automatically on the basis of your consent or in fulfilment of a contract handed over to you or to a third party in a commonly used, machine-readable format. If you request the direct transfer of the data to another body, this is only possible to the technically feasible extent.

Information, correction and deletion

Within the framework of the applicable legal provisions, you have the right at any time to free information about your stored personal data, its origin and recipients and the purpose of the data processing and, if applicable, a right to correction or deletion of this data. You can contact us at any time if you have further questions regarding your personal data.

Right to processing restrictions

You also have the right to request restriction of processing of your personal data. You can contact us at any time to this purpose. The right to restrict processing applies in the following cases:

If you dispute the accuracy of your personal data stored by us, we usually need time to verify the facts. While we are checking this, you also have the right to request restriction of processing of your personal data.
If processing of your personal data was/is illegal, you can request the restriction of data processing instead of deletion.
If we no longer need your personal data, but you need it for the exercise, defence or assertion of legal claims, you have the right to request restriction of processing of your personal data instead of its deletion.
If you have lodged an objection in accordance with Art. 21 para. 1 GDPR, your interests and ours must be weighed up. As long as it has not yet been ascertained which interests prevail, you also have the right to request restriction of processing of your personal data.

If you have restricted processing of your personal data, this data – apart from its storage – may only be processed with your consent or for the establishment, exercise or defence of legal claims or for the protection of the rights of another natural or legal person or for reasons of important public interest of the European Union or of a Member State.

SSL or TLS encryption

This site uses SSL or TLS encryption for security reasons and to protect the transmission of confidential content, such as orders or enquiries that you send to us as the site operator. You can recognise an encrypted connection by the fact that the address line of the browser changes from "http://" to "https://" and by the padlock symbol in your browser line.

If SSL or TLS encryption is activated, the data you transmit to us cannot be read by third parties.

Objection to advertising emails

We hereby object to the use of contact data published within the context of the obligation to provide legal information to send unsolicited advertising and information material. The operators of this website expressly reserve the right to take legal action in the event of unsolicited receipt of advertising information such as spam emails.

4. Data collection on this website

Cookies

Our website uses so-called "cookies". Cookies are small data packages and do not cause any damage to your end device. They are either stored temporarily for the duration of a session (session cookies) or permanently (permanent cookies) on your end device. Session cookies are automatically deleted at the end of your visit. Permanent cookies remain stored on your end device until you delete them yourself or they are automatically deleted by your web browser.

Cookies may originate from us (first-party cookies) or from third-party companies (so-called third-party cookies). Third-party cookies enable the integration of certain services from third-party companies within websites (e.g. cookies for processing payment services).

Cookies have various functions. Many cookies are technically necessary, as certain website functions would not work without them (e.g. the shopping basket function or the display of videos). Other cookies can be used to analyse user behaviour or for advertising purposes.

Cookies that are required to execute electronic communication, to provide certain functions that you have requested (e.g. for the shopping basket function) or to optimise the website (e.g. cookies to measure the web audience) (necessary cookies) are stored on the basis of Art. 6 para. 1 lit. f GDPR, unless another legal grounds are specified. The website operator has a legitimate interest in the storage of necessary cookies for the technically error-free and optimised provision of its services. If consent to the storage of cookies and comparable recognition technologies has been requested, processing is carried out exclusively on the basis of this consent (Art. 6 para. 1 lit. a GDPR and Art. 25 para. 1 TDDDG); consent can be revoked at any time.

You can set your browser so that you are informed about the use of cookies and only allow cookies in individual cases, exclude the acceptance of cookies for certain cases or in general and activate the automatic deletion of cookies when closing the browser. If cookies are deactivated, the functionality of this website may be restricted.

You can find out which cookies and services are used on this website in this privacy policy.

Consent with ConsentManager

Our website uses the consent technology of ConsentManager to obtain your consent to the storage of certain cookies on your end device or to the use of certain technologies and to document this consent in compliance with data protection regulations. The provider of this technology is Jaohawi AB, Håltegelvägen 1b, 72348 Västerås, Sweden, website: https://www.consentmanager.de (hereinafter referred to as "ConsentManager").

When you access our website a connection is established to the ConsentManager servers to obtain your consent and other declarations regarding the use of cookies. ConsentManager then stores a cookie in your browser to assign the consent you have granted or revoked. The data collected in this way is stored until you ask us to delete it, delete the Consent Manager provider cookie yourself or the purpose for storing the data no longer applies. Mandatory statutory retention obligations remain unaffected.

The ConsentManager is used to obtain the legally required consent for the use of cookies. The legal basis for this is Art. 6 para. 1 lit. c GDPR.

Order processing

Contact form

If you send us enquiries by means of the contact form, we will store your details from the enquiry form, including the contact details you provide there, for processing the enquiry and in the event of any subsequent questions. We do not pass on this data to any third parties without your consent.

This data is processed on the basis of Art. 6 para. 1 lit. b GDPR, provided that your enquiry is related to the fulfilment of a contract or is necessary for the implementation of pre-contractual measures. In all other cases processing is based on our legitimate interest in the effective processing of the enquiries addressed to us (Art. 6 para. 1 lit. f GDPR) or on your consent (Art. 6 para. 1 lit. a GDPR), provided that this has been requested; consent can be revoked at any time.

We will retain the data you provide on the contact form until you request its deletion, revoke your consent for its storage, or the purpose for its storage is no longer relevant (e.g. after fulfilling your request). Mandatory statutory provisions – in particular retention periods – remain unaffected.

Enquiry by email, phone or fax

If you contact us by email, phone or fax, we will store and process your enquiry including all personal data (name, enquiry) for the purpose of handling your request. We do not pass on this data to any third parties without your consent.

We will retain the data you provide in your contact request until you request its deletion, revoke your consent for its storage, or the purpose for its storage is no longer applicable (e.g. after processing your inquiry). Statutory provisions – in particular retention periods – remain unaffected.

5. Analysis tools and advertising

Google Tag Manager

We use the Google Tag Manager. The provider is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland.

Google Tag Manager is a tool that helps us integrate tracking or statistics tools and other technologies on our website. Google Tag Manager itself does not create any user profiles, does not store any cookies and does not carry out any independent analyses. It is only used to manage and display the tools which are integrated by its use. However, Google Tag Manager records your IP address, which may also be transmitted to Google's parent company in the United States.

The Google Tag Manager is used on the basis of Art. 6 para. 1 lit. f GDPR. The website operator has a legitimate interest in fast and uncomplicated integration and management of various tools on its website. If consent has been requested, processing is carried out exclusively on the basis of Art. 6 para. 1 lit. a GDPR and Article 25 para. 1 TDDDG, insofar as the consent includes the storage of cookies or access to information in the user's end device (e.g. device fingerprinting) within the meaning of the TDDDG. Consent can be revoked at any time.

The company is certified in accordance with the "EU-US Data Privacy Framework" (DPF). The DPF is an agreement between the European Union and the USA that is intended to ensure compliance with European data protection standards for data processing in the USA. Every DPF-certified company pledges to comply with these data protection standards. Further information on this topic can be obtained from the provider with the following link: https://www.dataprivacyframework.gov/participant/5780.

Google Analytics

This website uses functions of the Google Analytics web analysis service. The provider is Google Ireland Limited (Google), Gordon House, Barrow Street, Dublin 4, Ireland.

Google Analytics enables the website operator to analyse the behaviour of website visitors. As a result the website operator obtains various usage data, such as page views, duration of visit, operating systems used and origin of the user. This data is assigned to the user's respective end device. There is no assignment to a user ID.

We can also use Google Analytics to record your mouse and scroll movements and clicks, among other things. Google Analytics also uses various modelling approaches to supplement the collected data records and uses machine learning technologies for data analysis.

Google Analytics uses technologies that enable the recognition of the user for the purpose of analysing user behaviour (e.g. cookies or device fingerprinting). The information collected by Google regarding your use of this website is normally transferred to a Google server in the USA and stored there.

The use of this service is based on your consent in accordance with Art. 6 para. 1 lit. a GDPR and Art. 25 para. 1 TDDDG. Consent can be revoked at any time.

Data transfer to the USA is based on the standard contractual clauses of the EU Commission. For details refer to: https://privacy.google.com/businesses/controllerterms/mccs/.

IP anonymisation

Google Analytics IP anonymisation is activated. As a result your IP address will be truncated by Google within member states of the European Union or in other signatory states to the Agreement on the European Economic Area before being transmitted to the USA. The full IP address is only transmitted to a Google server in the USA and truncated there in exceptional cases. Google will use this information on behalf of the website operator to analyse your use of the website, to compile reports about website activities and to provide other services connected to the use of the website and the internet for the website operator. The IP address transmitted by your browser as part of Google Analytics is not merged with other Google data.

Browser plugin

You can prevent the collection and processing of your data by Google by downloading and installing the browser plug-in available from the following link: https://tools.google.com/dlpage/gaoptout?hl=de.

Google's privacy policy contains more information on how Google Analytics handles user data: https://support.google.com/analytics/answer/6004245?hl=de.

Order processing

We have concluded an order processing contract with Google and fully implement the strict requirements of the German data protection authorities when using Google Analytics.

6. Newsletter

Newsletter data

If you would like to receive the newsletter offered on the website, we require your email address as well as information that allows us to verify that you are the owner of the email address provided and that you agree to receive the newsletter. No additional data is collected or is only collected on a voluntary basis. We use this data exclusively for sending the requested information and do not pass it on to third parties.

The data entered in the newsletter registration form is processed exclusively on the basis of your consent (Art. 6 para. 1 lit. a GDPR). You can revoke your consent to storage of the data, the email address and its use for sending the newsletter at any time, for example with the "unsubscribe" link in the newsletter. The legality of the any previous data processing until consent is revoked remains unaffected by this revocation.

The data you provide to us for the purpose of subscribing to the newsletter will be stored by us or the newsletter service provider until you unsubscribe from the newsletter and deleted from the newsletter email list after you unsubscribe from the newsletter or when the purpose no longer applies. We reserve the right to delete or block email addresses from our newsletter email list at our own discretion within the scope of our legitimate interest pursuant to Art. 6 para. 1 lit. f GDPR.

Data that we store for other purposes remains unaffected.

After you unsubscribe from the newsletter email list, your email address may be stored by us or the newsletter service provider in a blacklist if this is necessary to prevent future mailings. The data from the blacklist is only used for this purpose and is not merged with other data. This serves both your interest and our interest in complying with the legal requirements when sending newsletters (legitimate interest within the meaning of Art. 6 para. 1 lit. f GDPR). Storage in the blacklist is not limited to any specific time frame. You can object to storage if your interests outweigh our legitimate interest.

Sending newsletters to existing customers

If you order goods or services from us and enter your email address, this email address may subsequently be used by us to send you newsletters, provided we inform you of this in advance. In such cases only direct advertising for our own similar goods or services will be sent in the newsletter. You can cancel receipt of this newsletter at any time. To this purpose use the link provided in every newsletter. In this case, the legal basis for sending the newsletter is Art. 6 para. 1 lit. f GDPR in conjunction with Art. 7 para. 3 UWG (German Fair Trade Practices Act).

After you unsubscribe from the newsletter email list, your email address may be stored by us or in a blacklist if this is necessary to prevent future mailings to you. The data from the blacklist is only used for this purpose and is not merged with other data. This serves both your interest and our interest in complying with the legal requirements when sending newsletters (legitimate interest within the meaning of Art. 6 para. 1 lit. f GDPR). Storage in the blacklist is not limited to any specific time frame. You can object to storage if your interests outweigh our legitimate interest.

7. Plugins and tools

YouTube with extended data protection

This website embeds videos from the YouTube website. The website operator is Google Ireland Limited (Google), Gordon House, Barrow Street, Dublin 4, Ireland.

When you visit one of these websites on which YouTube is integrated, a connection to the YouTube servers is established. This tells the YouTube server which of our pages you have visited. If you are logged into your YouTube account, you enable YouTube to assign your browsing behaviour directly to your personal profile. You can prevent this by logging out of your YouTube account.

We use YouTube in extended data protection mode. According to YouTube, videos that are played in extended data protection mode are not used to personalise browsing on YouTube. Ads that are displayed in extended data protection mode are also not personalised. No cookies are set in extended data protection mode. Instead, however, so-called local storage elements are stored in the user's browser which contain personal data similar to cookies and can be used for recognition purposes. Details on the extended data protection mode are available here: https://support.google.com/youtube/answer/171780.

After activating a YouTube video, further data processing operations may be triggered over which we have no influence.

The use of YouTube is in the interest of an appealing presentation of our online services. This constitutes a legitimate interest within the meaning of Art. 6 para. 1 lit. f GDPR. If consent has been requested, processing is carried out exclusively on the basis of Art. 6 para. 1 lit. a GDPR and Article 25 para. 1 TDDDG, insofar as the consent includes the storage of cookies or access to information in the user's end device (e.g. device fingerprinting) within the meaning of the TDDDG. Consent can be revoked at any time.

Further information about data protection at YouTube is available in their privacy policy at: https://policies.google.com/privacy?hl=de.

Google Maps

This site uses the Google Maps service. The provider is Google Ireland Limited (Google), Gordon House, Barrow Street, Dublin 4, Ireland. We use this service to integrate map material on our website.

To use the functions of Google Maps, it is necessary to save your IP address. This information is normally transferred to a Google server in the USA and stored there. The provider of this site has no influence on this data transmission. If Google Maps is activated, Google may use Google Fonts for standard display of fonts. When you open Google Maps your browser loads the required web fonts into your browser cache to display texts and fonts correctly.

The use of Google Maps is in the interest of an appealing presentation of our online services and to make it easy to find the places we mention on the website. This constitutes a legitimate interest within the meaning of Art. 6 para. 1 lit. f GDPR. If a corresponding consent has been requested, the processing is carried out exclusively on the basis of Art. 6 para. 1 lit. a GDPR and Art. 25 para. 1 TDDDG, insofar as the consent includes the storage of cookies or access to information in the user's end device (e.g. device fingerprinting) within the meaning of the TDDDG. Consent can be revoked at any time.

Data transfer to the USA is based on the standard contractual clauses of the EU Commission. For details refer to: https://privacy.google.com/businesses/gdprcontrollerterms/ and https://privacy.google.com/businesses/gdprcontrollerterms/sccs/.

Google's privacy policy contains more information on how it handles user data: https://policies.google.com/privacy?hl=de.

8. eCommerce and payment providers

Processing of customer and contract data

We collect, process and use personal customer and contract data to establish, organise the content of and amend our contractual relationships. We only collect, process and use personal data about the use of this website (usage data) to the extent necessary to enable the user to use the service or to invoice the user. The legal basis for this is Art. 6 para. 1 lit. b GDPR.

The customer data collected is deleted after completion of the order or termination of the business relationship and expiry of any existing statutory retention periods. Statutory retention obligations remain unaffected.

9. Audio and video conferencing

Data processing

We also use online conference tools to communicate with our customers. The individual tools we use are listed below. If you communicate with us by video or audio conference on the internet, your personal data is collected and processed by us and the provider of the respective conference tool.

The conference tools collect all data that you provide/enter to use the tools (email address and/or your phone number). The conference tools also process the duration of the conference, the start and end (time) of attendance at the conference, the number of participants and other "context information" in connection with the communication process (metadata).

Furthermore, the provider of the tool processes all technical data required for processing online communication. This includes in particular IP addresses, MAC addresses, device IDs, device type, operating system type and version, client version, camera type, microphone or loudspeaker as well as the type of connection.

If content is exchanged, uploaded or provided in any other way within the tool, this is also stored on the tool provider's servers. Such content includes, in particular, cloud recordings, chat/instant messages, voicemails, uploaded photos and videos, files, whiteboards and other information shared while using the service.

Please note that we do not have full control over the data processing operations of the tools used. Our options depend mainly on the company policy of the respective provider. Further information on data processing by the conference tools is available in the privacy policies of the respective tools used which we have listed below this text.

Purpose and legal basis

The conference tools are used to communicate with prospective or existing contractual partners or to offer certain services to our customers (Art. 6 para. 1 lit. b GDPR). Furthermore the use of the tools serves the general simplification and acceleration of communication with us or our company (legitimate interest within the meaning of Art. 6 para. 1 lit. f GDPR). If consent has been requested, the tools in question are used on the basis of this consent; consent can be revoked at any time with effect for the future.

Storage period

The data collected directly by us with the video and conference tools is deleted from our systems as soon as you ask us to delete it, revoke your consent to storage or the purpose for data storage no longer applies. Stored cookies remain on your end device until you delete them. Mandatory statutory retention periods remain unaffected.

We have no influence on the storage period of your data which is stored by the operators of the conference tools for their own purposes. For details, please contact the operators of the conference tools directly.

Employed conference tools

We use the following conference tools:

Microsoft Teams

We use Microsoft Teams. The provider is Microsoft Ireland Operations Limited, One Microsoft Place, South County Business Park, Leopardstown, Dublin 18, Ireland. Details on data processing is available in the Microsoft Teams privacy policy: https://privacy.microsoft.com/de-de/privacystatement.