Multimedia content & technical documentation

Nestlé Nespresso S.A.

We designed and produced comprehensive technical documentation for several coffee machine modules. These included detailed user manuals and easy-to-understand quick start guides including illustrations, renderings and professionally written texts. 

We also drew up easily comprehensible repair guides in the form of text, graphics and videos. Finally, we prepared both HTML output and print-ready PDF files to ensure optimal coverage across all communication channels.

Sector / products: 

Coffee machines & coffee capsules

Services:

  • Copywriting and document design/layout
  • Production of texts, graphics and videos for repair and service manuals
  • Generation of HTML output
  • Provision of professional PDF print files
  • Concept & structure for user manuals and quick start guides
  • Creation of illustrations and 3D renderings
Output format
  • PDF
  • HTML
Languages
  • Source language:
    EN
  • Translations:
    AR, CS, DE, EN, EL, ES, ET, FR, HE, HU, ID, IS, IT, FI, JA, KO, KZ, LT, LV, MS, NL, NO, PL, PT, RO, RU, SK, SV, TH, TR, VI, ZH, ZH-HK, ZH-TW
Software
  • Adobe Illustrator
  • Autodesk Inventor
  • Trados Studio
  • MadCap Flare
  • Adobe InDesign
Project team
  • Three employees during the design/creation phase
  • Two employees for translation management
  • Two employees for online and video production

As a result of our ongoing collaboration, we are very familiar with the products, requirements and processes. It is precisely this confidence in our expertise that enables us to work in a particularly efficient and solution-oriented way that is geared to the future. We appreciate the mutual respect and our shared passion for high-quality technical documentation.

Ramun Mathis
Team leader, Technical Documentation